Telmate, a division of Pinnacle Public Services LLC, provides the inmate telephone service to our facilities. An inmate can contact family and friends by calling from inmate telephones in the jail.
Inmates cannot receive incoming telephone calls and employees are not permitted to deliver personal messages to inmates.
You may request to have your phone number blocked from receiving inmate phone calls, by contacting Telmate at 1-866-516-0115. We do not remove blocks on phones per inmate request. Only the person that is on the receiving end of the blocked phone number can remove it by contacting Telmate at 1-866-516-0115.
If you are having trouble with your account or billing, please contact Telmate at their toll-free phone number: 1-866-516-0115.
If your caller ID shows 866-516-0115 and you are not expecting a call from someone in the Kitsap County Jail, you will need to contact Telmate directly to determine the origin of the call.
To add money to an inmates phone account visit this link www.smartjailmail.com
This facility utilizes a superior 3-way prevention system to prevent 3-way calling activity. This detects and terminates all potential 3-way calls. Users should understand what causes actual and false (potential) 3-way call responses and subsequent call terminations. Understanding what causes a 3-way call termination will prevent false 3-way call interruptions. Your facility has made this list available to you to assist you in preventing unwarranted 3-way call terminations.
Do NOT attempt a 3-way call. All 3-way calls will be immediately terminated Do NOT use a speakerphone or amplified phone Do NOT use a cordless phone out of range or one with static problems Do NOT accept call waiting during your call Do NOT yell into the phone Do NOT cup a hand over the mouthpiece to mute or cut out background noise Do NOT cough into the phone Do NOT pick up another extension during the call. If this is necessary, speak immediately after picking up the extension Begin your conversation immediately after accepting the call.
Do NOT attempt a 3-way call. All 3-way calls will be immediately terminated
Do NOT use a speakerphone or amplified phone
Do NOT use a cordless phone out of range or one with static problems
Do NOT accept call waiting during your call
Do NOT yell into the phone
Do NOT cup a hand over the mouthpiece to mute or cut out background noise
Do NOT cough into the phone
Do NOT pick up another extension during the call. If this is necessary, speak immediately after picking up the extension
Begin your conversation immediately after accepting the call.
